Customer Support

Helpful information for our products and service

JD Power and Associates

Simonton Windows Accolades
For the third consecutive time, Simonton Windows® has ranked highest in the J.D. Power and Associates 2010 Builder and Remodeler Residential Window and Patio Door Satisfaction Study. And for the first time, Simonton Windows has also captured the highest

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Energy Savings

Tax Credit for Qualified Energy Efficient Improvements
According to ENERGY STAR®, installing new, energy efficient windows and doors can save you up to another $460 annually. This number is based on an average 2000 sq. ft. home with 300 sq. ft.

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Saving the Planet

No matter which style you choose, all our windows are green. At Moss Replacement Windows, our window supplier and partners at Simonton Windows® are committed to doing all we can do for the good of our environment. We understand that the environment

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Product Care

Ice and/or Condensation on Windows – The ice or frost that you have noticed is most likely in the same area of your window where condensation has formed first as visible water droplets. If there is enough humidity inside the home

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Video Product Support

The following “How To” videos and down-loadable step-by-step illustrations provide easy-to-follow instruction on how to adjust and maintain your Simonton vinyl replacement windows and doors as well as remove and replace worn components. Most of these routine maintenance tasks are

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Product Warranty

Individual product warranty information for Simonton window and door categories: Verona, Madeira, Daylight Max, and Dacorum. Moss Replacement Windows carries the full line of Simonton Vinyl Replacement Windows and Doors. The product offering is broken out into 4 product lines, each line differs

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Glossary

Commonly used terms for vinyl replacement windows and doors. Air Chambers – Small honeycomb spaces within the sash and frame which help to insulate and strengthen the window. Air Infiltration – The amount of air that passes between a window sash and frame.

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